Diagnosing the issue

• Do all my accessories carry the model number RVL-002 (EUR) and have an embossed Wii logo?

  Unlicensed products are often badly manufactured and could cause permanent damage to your system. We strongly recommend that you do not use them, as they may be the cause of your problem.

• Are any of my accessories faulty?

  Check all your accessories and remove any that are damaged – e.g. frayed wiring and cracked housing – before resetting your AC Adapter.

• How do I reset my AC adapter?

  1. Unplug and remove any accessories: games, controllers, memory cards, SD cards, connection cables, the AC Adapter and the Sensor Bar from your Wii.

  2. Let the system rest for about a minute. While you wait, complete the steps below.

• Is my Wii clear of dust and well ventilated?

  Using the stand provided is the best way to keep your Wii cool. If there is a build-up of dust in the system’s vents, your Wii may shut down to avoid overheating. Use a vacuum cleaner with a soft brush attachment to remove any excess dust.

• Is the problem with my power supply, not with my Wii?

  Test your power outlets by plugging in a different electrical device such as a lamp or phone charger. Make sure that the socket is turned on if operated by a switch.

• I’ve done all this. What now?

  Once you’ve checked for these common problems, firmly plug your AC Adapter into the Wii and plug socket, then switch your console on, checking the power light to see if the system is receiving power.

• If the power light DOES come back on…

  Plug the Sensor Bar in and try turning on the console. If the console starts successfully repeat this process one accessory at a time, as it may be that there’s only something wrong with one of them. If not, read the section below.