My Wii has been exposed to heat or cold…

Applies to: Nintendo Wii, Nintendo Wii Mini


If your Wii has been exposed to extreme temperatures, use these guidelines to address the issue.

Diagnosing the issue

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Still have an issue?

If you’ve left your Wii to return to room temperature and it won’t work at all, you’ll need to send us your console to be repaired. Unfortunately this is physical damage that is not covered by your warranty.

You can book your Wii in for inspection by the Nintendo Customer Support Team.