Follow the advice below if the Wii Shop Channel isn’t working as it should.
You’ll need to have access to the internet to use to the Wii Shop Channel, so make sure your internet is working correctly.
Make sure you have followed the connection instructions in the Wii console’s manual.
Games that you’ve downloaded to your Wii console can always be downloaded again, as long you’re using the same Wii console as before.
Simply go to the Wii Shop Channel, select ‘Start Shopping’ and find the game you need. Then click ‘Download’.
You’ll need to email us with details of your problem, as well as your contact details.
Contact Nintendo Customer Support here.
If you’re putting the number on the back of the card into the proper field correctly and it won’t accept the payment, contact Nintendo Customer Support here.
If this is happening, we recommend that you change the setting on your wireless router to either channel 1 or 11.
The following error codes are connection errors that will require your Wii console to be inspected, even though your console will play normally:
If you get any of these error messages, you’ll need to book your Wii in for inspection.
You can book your Wii in for inspection by the Nintendo Customer Support Team.