I’m having problems with some Game Discs…

Applies to:


If your Wii will not play some Game Discs but is fine with others, follow the instructions below.

Diagnosing the issue

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Still have an issue?

If your games are not dirty or damaged and your Wii won’t play them you’ll need to get your Wii repaired. Make sure you send both the console and the games that aren’t working to be repaired.

You can book your Wii and Game Disc(s) in for inspection by the Nintendo Customer Support Team.