Diagnosing the issue

• I’m having problems with the Disc Channel. What can I do?

  Please see the articles below for help with the problem you are experiencing.

  • My Wii won’t read, recognise or accept a disc…
  • I’m having problems with one Game Disc…
  • I’m having problems with some – but not all – of my Game Discs…
  • I’m having problems with all of my Game Discs…
  • How to clean a Game Disc…

• I’m having problems with the News Channel, Forecast Channel or Internet Channel. What should I do?

  These channels can only be accessed when your Wii is connected to the internet, so make sure your internet is working properly.