I’ve got a plain black or white screen…

Applies to: Nintendo Wii, Nintendo Wii Mini


If all you can see is a blank screen when you try and use your Wii, use this guide.

Diagnosing the issue

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Still have an issue?

If you’ve followed all the steps in the connection guide and all you can see is a black or white screen it’s likely that the issue is with your system. You’ll need to send us your console to be fixed.

You can book your Wii in for inspection by the Nintendo Customer Support Team.