I’ve got a plain black or white screen…
Applies to: Nintendo Wii, Nintendo Wii Mini
Summary
If all you can see is a blank screen when you try and use your Wii, use this guide.
Diagnosing the issue
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This is the first time I’ve hooked my Wii up, or I’ve changed the TV I’m using my Wii with…
Our experience has taught us the majority of these issues can be solved by double-checking your connection and finding the correct Input Select for your TV or VCR.
Make sure you’ve followed our step-by-step connection guide – How to set up your Wii included with the console.
Still have an issue?
If you’ve followed all the steps in the connection guide and all you can see is a black or white screen it’s likely that the issue is with your system. You’ll need to send us your console to be fixed.
You can book your Wii in for inspection by the Nintendo Customer Support Team.
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