Games freeze when I’m playing them…

Applies to: Nintendo Wii, Nintendo Wii Mini

Summary

If one or more games stops working while you’re playing, read the instructions below.

Diagnosing the issue

Occasional lockups do happen, and it is not always the case that your Wii or Game Disc will need to be replaced. However, if it happens frequently, you should follow the guide below.

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Still have an issue?

If all of your Game Discs are freezing during play it’s likely that there is a problem with your console, so you’ll need to send it back to be checked over.

You can book your Wii in for inspection by the Nintendo Customer Support Team.