There is dust inside my screen...

Applies to: Nintendo DS, NIntendo DSi, Nintendo DSi XL, Nintendo DS Lite


If there’s dust inside your screen, follow the instructions below.

Diagnosing the issue

First, you should find out whether the dust is on the inside of your screen, or if it’s just stubborn dirt on the outside.

Try breathing onto the screen, then wipe it clean with a soft micro-fibre cloth.

If this doesn’t help and it significantly interferes with your enjoyment of the system, we’ll happily clean your Nintendo DS. There will be a charge, and details of these costs can be found on our guideline prices for out-of-warranty repairs page.

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Still have an issue?

You can book your Nintendo DS in for inspection by the Nintendo Customer Support Team.