If your system’s battery drains quickly after a full charge, follow the advice below
In order to find out what the problem is, it’s important to find out if this issue has developed over time, or whether it has happened quickly.
Your Nintendo DS system’s battery life will start to decrease after about 500 full charges. If you play and charge your Nintendo DS a lot, it may be that your battery is losing power.
If this is the case you may need to buy a new battery for your system, and these are only available direct from Nintendo. Contact Nintendo Customer Support on +44 (0)345 605 0247 for more information.
This often happens if you’ve spilt something on your Nintendo DS. If this has happened, follow the advice from I spilt liquid onto my system...
If you haven’t spilt anything on your system, this can also happen when a replacement battery is put in the system.
You should check that you’re using a Nintendo licensed battery. Licensed Nintendo DSi batteries will display the Nintendo logo and the model number TWL-003. Nintendo DSi XL batteries should carry the model number UTL-003 and the Nintendo logo.
If the problem persists you’ll need to send us your Nintendo DS, as it’s likely it will need to be fixed.
If the advice above hasn’t helped, you’ll need to send your system for further inspection.
You can book your Nintendo DS in for inspection by the Nintendo Customer Support Team.