My Nintendo DS system won't switch on...

Applies to: Nintendo DS, NIntendo DSi, Nintendo DSi XL, Nintendo DS Lite


If your Nintendo DS system will not turn on, follow the advice below to address the issue.

Diagnosing the issue

Before completing the steps below, make sure your Nintendo DS is fully charged.

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Still have an issue?

If you still can’t switch on your Nintendo DS after following the advice above, you’ll need to send it for further inspection.

You can book your Nintendo DS in for inspection by the Nintendo Customer Support Team.