My Nintendo DS turns off while I'm playing...

Applies to: Nintendo DS, NIntendo DSi, Nintendo DSi XL, Nintendo DS Lite


If your Nintendo DS system switches off when you’re playing it, follow the advice below.

Diagnosing the issue

When this happens, what you do next depends on what colour the power light goes when the system shuts down.

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Still have an issue?

If you’re still having problems with your Nintendo DS system after following the advice above, you’ll need to send it for further inspection.

You can book your Nintendo DS in for inspection by the Nintendo Customer Support Team.