My buttons aren't working

Applies to: Nintendo DS, NIntendo DSi, Nintendo DSi XL, Nintendo DS Lite

Summary

If you’re experiencing problems with the buttons on your Nintendo DS system, follow the advice below.

Diagnosing the issue

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Still have an issue?

You can book your Nintendo DS and Game Card(s) in for inspection by the Nintendo Customer Support Team.

Please note that we are only able to repair or replace games that have come directly from Nintendo.