I can’t get online when I’m out and about…

Applies to: Nintendo DS, NIntendo DSi, Nintendo DSi XL, Nintendo DS Lite


If you can’t connect to the internet when you’re out of the house, follow the advice below.

Diagnosing the issue

If you’re in a Wi-Fi hotspot such as a coffee shop or library, you may be able to connect to the internet through your Nintendo DS.

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Still have an issue?

If no Access Points are being displayed or your Test Connection keeps failing, it’s likely that the hotspot’s router isn’t compatible with your Nintendo DS.

Make sure that the Wi-Fi in the location you’re trying to connect from is working properly, and that you are as close as possible to the wireless router so that you may get the strongest possible signal.

You should also make sure that your body, and any other objects including walls, furniture and plants aren’t blocking your Nintendo DS system from the router.