The Power LED doesn’t light up...

Applies to: Nintendo 3DS

Summary

If the Power LED on your Nintendo 3DS doesn’t light up, follow the steps below.

Diagnosing the issue

We need to identify if the problem is with your Nintendo 3DS, Charging Cradle or AC Adapter.

First, please ensure that your AC Adapter is properly connected to your Charging Cradle. The Recharge LED should go orange and go out once fully charged.

If that hasn’t solved your problem, please try plugging your AC Adapter into another Charging Cradle and recharge your Nintendo 3DS, if possible.

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Still have an issue?

If you’ve followed the above steps and the Power LED is still not lighting up, you can book your Nintendo 3DS or accessories in for inspection by the Nintendo Customer Support Team.