My microphone isn’t responding...
Applies to: Nintendo 3DS
Summary
If your microphone isn’t working properly, please follow the advice below.
Diagnosing the issue
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How can I test the microphone?
Please visit the SYSTEM SETTINGS menu on your Nintendo 3DS and carry out a Mic Test.
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I’ve tried a Mic Test and it still isn’t working, what can I do?
It appears your Nintendo 3DS is faulty and may need to be repaired.
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The microphone works during the Mic Test but not in the game
Please check whether the game supports the microphone function of your Nintendo 3DS and adjust the sensitivity of the microphone in the game’s option menu. If possible, you can test the game in another Nintendo 3DS system.
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I’ve tried the game in another Nintendo 3DS and it works perfectly, what now?
It appears that your Nintendo 3DS is faulty and may need to be repaired.
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I’ve tried the game in another Nintendo 3DS and it doesn’t work, what now?
If the game does support the Nintendo 3DS microphone function and it doesn’t work in more than one Nintendo 3DS, it appears that the Game Card may be faulty.
Still have an issue?
If the Game Card may be faulty, please check who published the game by referring to the contact details in the instruction manual. If Nintendo published the game, we’ll be happy to repair or replace it for you. Please note that we are only able to repair or replace Nintendo games.
If a different publisher released the game, please contact them directly.
If you are unsure who the publisher is, we’ll be happy to help. Please contact our Nintendo Customer Support Team.
If you’re unsure whether the fault may be the game or your system, you can book your Nintendo 3DS and Game Card in for inspection by the Nintendo Customer Support Team.
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