Our promise to you

By using the Official Nintendo Customer Support service, you get some great advantages that you won’t find anywhere else.

  • Have your Nintendo products repaired by us and you will receive:
    Free inspection
    Our team of specialists will inspect your console or accessory completely free of charge, even if it’s not under warranty. We’ll then give you a no obligation quote for repair or replacement, so you can choose whether we go ahead with it or not.
  • 3-7 day turnaround
    All products under warranty will be repaired and returned within seven days, so you can get back to enjoying them as quickly as possible.
  • Free 12-month warranty
    As part of our repairs service, you’ll get a free 12-month warranty for your console or accessory once it’s been fixed. So if you experience any problems down the line, we’ll repair or replace it free of charge.
  • Free shipping
    We’ll send you a freepost label for your items, so you can post them – and get them back – completely free of charge.
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